Career Facilitator – Neil Squire (Burnaby, BC)

Career Facilitator

Neil Squire Society, Burnaby, BC


Neil Squire is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, the Neil Squire is presently hiring for their Working Together with Employers & Enhancing Employment (WTEEE) program, a federally funded project.


We are currently seeking a Career Facilitator to work full-time at our Burnaby office in our Working Together with Employers & Enhancing Employment (WTEEE) program.


Under the direction of the Director, Employment Programs, the Career Facilitator is responsible for facilitating group and one-to-one employment counselling sessions. As needed, this individual may be required to assist with conducting intake assessments and developing action plans. The Career Facilitator will facilitate sessions on employment topics pertaining to Career & Personal Development, Wellness for Work and Job Development.


Topics include but are not limited to:


  • Career Assessment tools
  • Labour market research
  • Transferable Skills Analysis
  • Disability Disclosure
  • Entrepreneurial Skills
  • Resumes & cover letter writing
  • Job search techniques
  • Networking
  • Informational Interviewing
  • Interviewing
  • Maintaining employment


Duties and Responsibilities:

  • Respond to phone calls and emails from individuals and service providers seeking information on the program
  • Screen clients for eligibility/suitability for program and book clients for intakes
  • Assist with completion of intake forms and data entries if required
  • Provide input in developing detailed Return to Work Action Plans. Revise action plans as appropriate in consultation with Case Managers
  • Conduct one-to-one or group-based employment counseling sessions with participants. Provide support tailored to the individual’s action plan
  • Deliver workshops and administer assessments using various career assessment tools in a group setting, one to one and round table workshop setting. Will use a combination of tools, including online learning tools (i.e. Moodle)
  • Lead group “check in” sessions on a weekly basis to discuss client progression through the program, identify any highlights and problem solve any barriers that arise
  • Maintain electronic and physical filing systems of client files. Collect required documents and assignments from clients throughout the program. Ensure client physical file content is in place for audit purposes
  • Keep in close contact with every client. Ensure client progress is always up to date in program database
  • Provide ongoing follow-up support to clients as needed
  • Attend regular team meetings to discuss curriculum/resource content, program delivery and client progress. Work collaboratively with Case Managers, Career Facilitators and Job Developers regarding client progress
  • Enter all case notes and client activities into appropriate database; maintain up-to-date employer and client databases
  • Ensure all statistics, case notes, reports, consents and other information pertaining to client documentation are completed on time and maintained in adherence to policies and procedures
  • Assist with preparing detailed monthly and quarterly reporting on client progress and client success stories in accordance with program procedures for submission to funders
  • Provide administrative support to maintain various tracking systems including but not limited to evaluations completion and tracking
  • Meet and network with various service providers to promote the program to increase recruitment and develop a network of resources for supported referrals
  • Facilitate and maintain positive relationships with community partners and organizations
  • Attend conferences, networking opportunities and other community events and training
  • Other additional duties will be assigned as needed


Education, Training, Experience and Other Requirements:


  • Relevant Bachelor’s Degree, Diploma in Social Sciences or a related field and/or CDP Certificate OR an equivalent combination of education, training and experience is asset
  • Previous experience working in employment programs and/or working with people with disabilities and other barriers to employment is an asset
  • Be comfortable facilitating both large and small groups on a variety of topics preparing participants for transition into the labour market
  • Willing to undergo a Criminal Record Check is a requirement
  • Ability to work with clients with disabilities utilizing a result-oriented focus combined with patience
  • Demonstrated ability to creatively solve problems and overcome challenges associated with working with multi-barriered clients
  • Adaptive to ongoing change, flexible, creative and able to deal effectively with transition
  • Strong knowledge of various assessment tools and community resources
  • Strong administration, computer and technical skills including Microsoft Office
  • Excellent verbal and written communication skills
  • Demonstrated ability to meet deadlines and work under pressure
  • Must adhere to project outcomes, objectives and policies of the organization to ensure success


Additional Information:


  • Work Schedule – Monday to Friday, 37.5 hours week
  • Salary range: Competitive with market
  • Posting Closing Date: immediate


Please forward a resume and cover letter indicating Career Facilitator to the attention of Director, Employment Programs. Email resume to:


Only shortlisted applicants will be contacted. Unfortunately, we are not able to take phone calls or emails about your application status. Thank you to all that apply.